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Refund Policy

We offer a full refund policy on any unopened products returned in a salable condition with an original receipt. Opened products cannot be refunded. However, if a product has caused any adverse reaction, please come back to the clinic with the product so that we can carry out an analysis, and if appropriate we can substitute the product which is causing an adverse reaction. Any adverse reaction must be reported within 48 hours of your appointment. We offer a full refund policy on any treatment courses within 7 days of purchase. We cannot refund any treatment course that has already commenced. If you would like to change your treatment programme, we are happy to transfer any outstanding balance from untaken treatments to other services only. Treatments which have taken place cannot be refunded. No refunds are offered for any treatments that form part of a promotional offer.

Promotions Policy

A promotional offer cannot be refunded if an alternative offer has been released with further discount. Packages/ Promotions are non-transferable and cannot be split between people . All treatments and services are subject to availability. All offers and promotions are subject to availability. Allure Aesthetic Clinic reserves the right to alter its prices without notice. We will not be held liable if instructions from our aestheticians are not followed accordingly regarding all treatments if treatments are unsuccessful. Vouchers are valid for 12 months after purchase unless stated otherwise. Our promotions are non-transferable, non-refundable and non-negotiable.

 
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Allure Aestetic Clinic Terms and conditions